Service
IT & Digital Operations Support
Plan and configure the digital side of your operations: automate repeatable work, connect the systems you use and set up software so that it fits how your team works.
Who it is for
- Teams adopting the GAFEI platform
- Companies with several tools that do not talk to each other
- Managers who want routine work automated
Problems it solves
- Data is retyped between tools because they are not connected.
- Routine steps depend on someone remembering to do them.
- New software is bought but never configured to the company’s processes.
Scope
What the service covers
- Review of current tools and data flows
- Planning of integrations and data exchange between systems
- Configuration of platform modules, roles, templates and automations
- Import of existing data into the platform
- Training and documentation for the team
- Ongoing configuration support on request
Process
How it works
- 01
Review
We map tools, data and who uses what.
- 02
Plan
We describe what can be connected or automated and what each piece needs.
- 03
Configure
We set up the agreed items and test them against real records.
- 04
Hand over
The team receives training and short documentation.
What we need from you
- Access to current systems and exports
- A contact who knows the processes
- Credentials for third-party services, issued by you
What you receive
- An integration and automation plan
- Configured modules, roles and templates
- Imported records, checked
- Training materials
Platform
How the GAFEI platform supports it
- Automation rules, scheduled checks and templates
- Import and export tools, API keys
- Single sign-on and user provisioning after technical assessment
Choose how to engage
This service can be part of any of the three engagement models.
Platform Licensing
Use GAFEI as your own business management platform, set up and configured for your company.
Best suited to: For teams that run their own operations and want one system.
Learn morePlatform + Services
The platform together with an agreed scope of professional services from the GAFEI team and its network.
Best suited to: For companies that want a system and hands-on support around it.
Learn moreGAFEI Office Operations
Selected back-office functions handled for you, coordinated through one relationship and visible in one system.
Best suited to: For companies that prefer to hand over recurring administration.
Learn more
Related services
Business Consulting & Process Optimization
Process analysis, workflow design, reporting structure and operational planning.
Business Consulting & Process OptimizationDocument & Administrative Management
Document organization, internal requests, deadlines and correspondence.
Document & Administrative ManagementExternal Office Operations
Coordinate selected back-office and administrative functions through one central relationship.
External Office Operations
Frequently asked questions
Do you build custom software?
This service covers configuration, automation and integration planning. Custom development, if needed, is scoped separately.
Will our old system be replaced?
Only if you decide so. Connecting is often enough.
Request a proposal for this service
Tell us what you need. Scope and response times are agreed in the proposal.